Communicating with us

We deeply value the relationship we share with the parents and caregivers of our students. We also place significant importance on the well-being of our busy, dedicated staff. Your news, feedback, questions, and insights are always welcomed and appreciated. Here are a few helpful tips to ensure your comments or questions reach the right person quickly and efficiently.

Email protocol

You are welcome to email staff members between 6:00 am and 6:00 pm, Monday-Friday. However, if you are emailing outside these hours, please use ‘delay send’ to ensure your email arrives within this timeframe. Staff will not answer enquiries outside these hours. Similarly, staff will not reply to emails during weekends or holidays.Please allow at least 48 hours during the school week for a reply.

Face-to-face meetings with staff members.

If you would like to make an appointment with your child’s teacher, dean, or a member of the Senior Leadership Team, please request one by emailing the relevant person. If you don’t have the email address you need, email the Office at [email protected] with your request. Please allow plenty of advance notice to arrange a mutually convenient time for the meeting.

Out of respect for people’s time, we do not allow unscheduled meetings with our staff, so please only come to school to meet with staff if you have a confirmed booking.

To contact members of our International Department, please visit our International site.